Last updated: October 2025
Distilogix (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, engage with our content, or interact with our sales and support teams.
1. Information We Collect
We collect the following types of information:
a. Information You Provide
- Contact details (name, email, phone number, job title, company)
- Information submitted via forms (e.g., “Contact Us,” “Request Pricing,” “Partner Program”)
- Feedback or support requests
- Event registrations (webinars, workshops)
b. Information Collected Automatically
- Website usage data (pages visited, time on page, referral source)
- Device and browser information (IP address, operating system, browser type)
- Cookies and similar tracking technologies (see Section 6)
c. Information from Third Parties
- Professional details available through LinkedIn or public business directories
- Partner-provided contact details when you engage with our joint marketing activities
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested information
- Process demo requests, pricing inquiries, and partnership applications
- Deliver marketing communications about Distilogix solutions, events, and content (where lawful)
- Improve our website, offerings, and customer experience
- Comply with applicable legal obligations
3. Legal Bases for Processing (For EMEA Visitors)
If you are in the EU/EEA or similar jurisdictions, we rely on:
- Legitimate interests (e.g., B2B marketing to IT professionals)
- Performance of a contract (e.g., when you request services)
- Consent (e.g., for non-essential cookies or newsletters)
- Legal compliance (where required by law)
4. How We Share Information
We may share your information with:
- Trusted partners & vendors: to deliver webinars, marketing automation, CRM, and technical support
- Vendors whose products we distribute: if you request demos, pricing, or technical assistance
- Legal authorities: if required to comply with applicable law or to protect our legal rights
We do not sell your personal data.
5. Data Storage & Security
- We host and process data on secure servers in compliance with industry standards.
- Access to personal data is limited to authorized personnel.
- We implement safeguards (encryption, access control, monitoring) to prevent unauthorized access.
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve site performance and analytics
- Remember your preferences
- Deliver relevant content and marketing
You can manage or turn off non-essential cookies via your browser settings. See our Cookies Policy for details.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict specific processing
- Withdraw consent where applicable
- Complain to a data protection authority
To exercise your rights, contact us at info@distilogix.com.
8. Data Retention
We keep your personal data only as long as necessary to:
- Provide the services and communications you request
- Meet legal and contractual obligations
- Resolve disputes or enforce agreements
9. International Transfers
Distilogix operates in the Middle East & Africa and may transfer personal data to trusted partners or service providers outside your country. We take appropriate measures to ensure such transfers comply with applicable laws.
10. Updates to This Policy
We may update this Privacy Policy to reflect technological changes, regulations, or business practices. The “Last updated” date will always indicate the latest version.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Distilogix FZ-LLC
Email: info@distilogix.com
Compass Building, RAKEZ, United Arab Emirates